Frequently Asked Questions (FAQ)

It’s really wonderful to provide feedback on both our struggles and triumphs …in our roles as caregivers.

MEGAN  |  CAREGIVER

Looking for more information on how Genentech’s Studio teams are developing better experiences for patients, their caregivers and providers? If you don’t find your question answered here, just Connect with Us and we will have a team member get back to you.

Our teams explore challenges facing patients, their caregivers and others to develop experiences that better match the needs and expectations of those with whom we interact. This is known as human-centered design and it is how Genentech is transforming the treatment journey.

It is both. Because we can explore treatment challenges and co-develop with patients both in person in our physical Studio in South San Francisco and remotely from anywhere in the United States, The Studio is both a place and a capability.

The Genentech Patient Co-Creation Council (PCC) is looking for patients who are currently taking or have previously taken a Genentech medicine for an approved use, or a caregiver of one, to help us create better experiences. Call (844) 335-0234 for more information. You will be asked a few questions to make sure you are a good fit for the program. There is no guarantee of participation. If selected, participants will be paid for their time.

We offer in-person and remote tours for groups and partners. Complete the Connect with Us form and a team member will be back in touch with you shortly to find a time that works for you.